Macclesfield-based Direct Food Ingredients Ltd (DFI) begins the new year by unveiling its latest investment – a new state of the art, interactive website, to consolidate further its market position and boost its already impressive customer service offering.
The new site includes advancements for the benefits of its customers including real time information on product specifications. It also encompasses future capability for progressive features which will be rolled out later this year. These include provision for DFI customers to download product certification documentation, as well as benefit from a live chat system for instantaneous customer support.
Andy Watt, DFI Director explains: “We are committed to offering the best possible service throughout the customer journey, and this latest development will further enhance our offering by providing the relevant information and all the proceduaral documentation, without any delay and as soon as it is required by our clients.”
DFI is an independently owned, family run food ingredient supplier, specialising in importing, storing and distributing functional foods, nutritional and sports ingredients as well as vitamin and mineral premixes across the UK, Europe and the USA. With a commitment to delivering fantastic service and only the best quality products, Direct Foods Ingredients is uniquely placed to offer a full service to customers of all sizes.
"We are committed to offering the best possible service throughout the customer journey, and this latest development will further enhance our offering. "
Andy Watt, DFI Director explains
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